Forgot Password

Actions:

• Enter the Paylocity assigned Company ID
• Enter the Username.
• Enter the user's Phone or Email associated with the Username.
• Check the reCAPTCHA box indicating I'm not a robot.
  • Follow any human verification steps prompted by the reCAPTCHA check box.
• Click the Continue button.
• If your provided information matches the information on file and your account is not locked out, an email, text or phone call will be sent that contains Your One-Time Passcode (which will be a 4-digit passcode). Enter this in the One-Time Passcode field.
• Click the Continue button.
• Respond to the login challenge question with the appropriate response (if applicable).
• Click the Continue button.
• On the next screen, enter the new password in the Password field. Passwords are case sensitive and must meet minimum security requirements.
• Enter the password a second time in the Confirm Password field.
• Click the Finish button.

Important Notes:

• In order to maintain confidentiality, employees must contact their Company Administrator with questions. Paylocity is not authorized to speak directly with employees.
• One-Time Passcodes are sent to the user's phone or email address, therefore only registered users who have a valid phone or email address saved in the system will be able to successfully reset their password.